International Shipping Policy
Due to current international geopolitical conditions, there may be delays or disruptions in shipping/delivery. In rare cases, we may need to cancel orders if delivery is not safely possible. We appreciate your understanding.
1. Shipping Charges
Shipping charges for our international customers will be calculated during check out depending on the order value and dimensions of your order
2. Shipping Destinations
We offer international shipping to select countries. The list of eligible shipping destinations may vary and is subject to change without prior notice.
3. Shipping Methods
We utilize various shipping carriers and methods to deliver your order internationally. The available shipping methods, estimated delivery times, and associated costs will be displayed at checkout. Please note that delivery times may vary depending on the destination and customs clearance processes.
4. Customs Duties and Taxes
Customs duties, taxes, and any other fees imposed by the destination country are the sole responsibility of the buyer. By placing an order for international shipping, you acknowledge and agree to comply with all applicable customs regulations and bear all associated costs.
From 1st July 2021, VAT would be applicable on all shipments delivered in EU. The duty and VAT has to be borne by the customers.
5. Customs Clearance
Customs clearance procedures vary by country and may cause delays in the delivery of your order. We are not responsible for any delays or additional charges incurred due to customs clearance processes.
6. Shipping Restrictions
Certain products may be restricted from international shipping due to regulatory or logistical reasons. We reserve the right to refuse international shipping for any product at our discretion.
7. Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your shipment. Please note that tracking information may be limited once the package leaves the origin country.
8. Delivery Issues
In the event of delivery issues, including but not limited to lost or damaged shipments, please contact our customer service team immediately for assistance. We will work with the shipping carrier to resolve the issue to the best of our ability.
The shipping time for international shipments is 3 weeks.
9. Returns and Exchanges
We do not offer returns or exchanges on international orders. However, if you receive a defective or wrong product, we will assist you with a resolution.
10. Modification of Terms
We reserve the right to modify, update, or revise this International Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.
11. Contact Us
If you have any questions or concerns regarding our International Shipping Policy, please contact us at
Email :HELLO.KREATIONBYKJ@ZOHOMAIL.IN
Contact Number : +91-6290656219
whatsApp: +91-6290656219
By proceeding with an international order, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this policy
